All orders are packed securely in boxes to make sure they arrive safely.
All packages are sent with a tracking number.
We try to dispatch within 2 working days.
We do not work on Saturday or Sunday so please take this into consideration regarding dispatch times.
Please note that delivery on Personalised items will take approximately 2 working days longer.
Postage & Packing for all products is FREE. We do offer a next day service at an extra cost.
If you have any queries regarding delivery please contact us
Remote postal areas: Northern Scotland, Northern Ireland, Western Isles, Hebrides etc. please contact us for prices as there will be additional charges.
Local delivery: If you live in the Kirklees or Calderdale area, we can deliver by hand to any address, including HRI and Calderdale Hospitals, for the small charge of £3.95.
Overseas Orders: We are happy to mail overseas, so please contact us should you wish to discuss international postage costs.
We are confident that you will be delighted and thrilled with our Nappy Cakes. If for any reason you are not 100% satisfied with your purchase, we will be only too happy to offer a full refund or exchange providing the goods are returned, in perfect original condition and unused, within 7 days.
PLEASE NOTE: For obvious reasons we do not accept returns on personalised items. Thanks
For return address please contact us.
Please note that we cannot accept responsibility if a customer returns a package and we do not receive it. Therefore, we recommend that you use a recorded delivery service.
We do not refund postage and packaging as these are direct costs.